Patient Reviews

Great experience very professional and they really care.

I recently had a filling that needed fixed. Dr Burns was great. Explained everything right before it was going to happen (what I would be feeling and hearing). I have invisalign and he brought something to my attention I hadnt thought of saving some serious moolah! Haley was also great. Kind and friendly. I would highly recommend Capital Dental Clinic to anyone.

My hygienist was so sweet, bubbly and kind and had answers to all of my questions. The staff did a great job rescheduling me at a cancellation which I really appreciate!

great!

Had a root canal and that area is still hurting. I'll get concerned if it is still hurting twelve hours from now.

Great staff. Considerate, compassionate and accommodating during this appointment.

I was not disappointed with my consult with Dr. Cain. He more than fulfilled my expectations that he should have a look at my dental status, and to give me his thoughts with regard to moving ahead. I believe that he may now be able to stabilize my condition, and prepare the road ahead for the years that I do have left. Granted, I am no spring chicken, but I do hope to get in a few good years ahead if all goes well.

Staff at the clinic were also very, very friendly, most helpful and efficient.

Thanks to all,

Bill Ayer

From start to finish, a caring and professional experience!

Always pleasant staff and excellent service.

friendly & professional staff, thorough & offered explanation

friendly staff, thorough exam, technology was impressive

This is the second time I showed up to an appointment and was told it was the wrong time. I enter the time in my phone while still at the office to re schedule to avoid these misunderstandings...i was turned away and made to feel as though the mistake was mine alone. Not the case, clients keep your doors open, treat them with the respect they deserve! It is not their privilege to come to you but yours to have them in the first place.

Exceptional timely professional service provided by Dr. Burns and dental assistant Meg.

I was really impressed how comfortable Meg made me feel during my visit. Excellent at her job!

Equally impressive was Dr. Burns ability and willingness to take his time and gently complete the procedure.

A solid 10 out of 10 by the A Team.

Thanks!

A wonderful group of professionals. Office staff always pleasant and Dr. Burns treats his chair side assistants and patients great respect. I feel very pleased to be a patient here.

Excellent service

Amazing service and understanding. Wouldn't go to another dentist for anything.

On time. Convenient, friendly service.

Friendly, reassuring and professional.

Katelynn, as always, cleaned my teeth very well.

Professional service

Clean environment

Seemless visit

the staff at Capital Dental Clinic were caring and sensitive.

Great. Thanks to Dr. Kaine and his staff.

excellent!

A very good experience.

The cleaning process was satisfactory, however, the 4 pink rings inserted into my dental implant did not provide the firmness that I expected. The dentures come off the implant with little or no effort and the grip is not firm. I paid $100 for the 4 rings and I am not satisfied.

Very helpful and honest

Dr was friendly and explained everything. Staff were great!

Great visit

Think there might be an opportunity to have a checklist completed prior to procedures to make sure all the necessary tools/equipment are there and ready to go? The technician had to leave the room several times to go get things b/c they weren't available in the room, including a device that wasn't fully charged? As someone who was already a "bit" anxious, having to stay in the chair even longer only creates more tension. That said, both the Technician and Dr Burns were lovely, checking in frequently to make sure I was as comfortable as possible.

I was anxious going in for my dental appointment. But, once again, I was able to get through my appointment thanks to Dr. Burns and his amazing team!! Merci !!

I had a great experience at the clinic. Great cleaning form Bev, Dr Burns adjusted my mouth piece very well, and the receptionist was friendly. Thank you!

Dental procedure was the very best but I had to call the next day to get a breakdown of the procedural codes in order to submit the invoice to my insurance provider. This additional step should not have been required and the full information required for submission to the insurance company should have been provided at the time of the billing since the receptionist clearly knew that the invoice was being submitted.

Additionally, phone calls to the reception desk are often ignored and return messages quite often are not made.

Dr Burns and staff have provided excellent, professional care.

From the minute you walk in the door you feel welcome. I generally don't have an issue with Dentist visits, until a few years ago when I sadly had a horrible experience. It delayed my dental visits for a long time. I got referred to Dr. Cain and I was hesitant to say the least. My worries were very quickly put to rest.

To say you can have a pleasant dental visit is quite an amazing thing.

Dr. Cain (Leo) as he prefers, and his very kind, caring and professional were so wonderful.

I have NEVER been to a Dentist where I felt completely at ease. I can't say enough good things about Capital Dental.

Thank you Leo & staff.... I look forward to my next visit.

I've been a Dental patient of Dr. Leo Cain since the 1980's. He is a wonderful dentist who has always made me feel at ease and I have complete confidence in Dr. Cain expertise. His staff are knowledgable and friendly and always greet me with a friendly smile. Great professional service and very friendly. I highly recommend this Dental Clinic!

Debbie McCann

Great service; easy parking; fell asleep in the chair.

Excellent appointment.Dr. Burns and nurse are an awesome team explaining each step of the procedure.Patient comfort is top priority..

In for a teeth cleaning/xrays. The Technician/Hygenists are a wonderful team. Quick and painless

Efficient fast and reliable

Dr.Burns was so accommodating and kind in respect to my anxiety towards certain things while at the dentist. He does his job in a timely manner and is very thorough with his work!

Very satisfied with the service.

I would like the clinic to bill both secondary and primary insurance providers. Blue cross is the provider of both of our plans and says this is possible and is up to the will of clinics.

Fantastic staff. Spencer was extremely detailed in which I much appreciated.

always professional and kind .

very tolerant of people that are nervous

Makes a bad experience a good one

I was very pleased with the service provided and must say the staff is very friendly and so caring for their patients.

Excellent service, final result was perfection, and staff are awesome!

Excellent service

Excellent and nice conversation with Ms. Diotte.

Very good experience

Very clean, attractive, and professional clinic. Reception and dental staff were very friendly and eager to help. It was my first appointment at a new dentist and I felt like they really cared and wanted to get to know me and make sure any concerns I may have about my dental health are addressed.

Dr. Caissie was excellent. She really is amazing. I hope she's a permanent fixture in the Dental Clinic. The experience was relatively painless with a thorough explanation of what could be done in what turned out to be not a minor problem.

I would highly recommend her.

Always attentive to my needs.

Very quick and friendly.

Great as always.

Great place

Friendly knowledgeable staff

Hello,

Dr. Burns and his team provide patient-centered care; informative and clear explanations, at patient's pace in a comfortable, competent and professional environment. As someone who is NOT a fan of dental work, Dr. Burns took time to listen to how I felt, asked what I needed and did it.

Question: Can you use just my first name?

They are always so kind and general. Dr. Burns is very thorough when explaining X-rays and what needs to be done. I can not wait until my son gets to go for his first trip to the dentist!!

I am so pleased with the work that Dr Leo Cain did on my teeth. I will recommend him to everyone.

Dorothy Carruthers

Professional experience

very professional and compassionate.

great service

Dr Leo Cain has earned my fullest respect and trust over the years. He's simply the best!

Always the best

Excellent visit

Great people. Professional service.

On time very caring, professional, reassuring. Outstanding service!!

My recent visit was excellent. I left feeling confident that my issue had been handled with care and concern with a positive result.

Amazing staff!! So friendly and comforting

Have had this hygienist for years she is excellent

Hands down the nicest crew of people in the entire medical profession.

Excellent service, painless filling cured my tooth which was bothering me for more than a month

Extremely pleasant and friendly staff.

Friendly staff!

It was a good experience.

Considering that I was 1 week in advanced of my appointment, i was given the required treatment with expert skills and smiles.Thank you

Best Dentists in Fredericton. Highly recommended Dr Cain.

Very clean, friendly and professional

Excellent service with the most amazing staff.

Wonderful friendly staff, make you feel like your with family.

Cleaning / Scaling, by Beverly, is now something that I can look forward to. ... Dr. Spencer Burns is quick to put patients at ease, with his pleasant demeanor.

Effective, efficient, expensive

Everyone is always amazing, such a wonderful and positive atmosphere. Especially for people who have issues with being at the dentist, they are so accommodating and pleasant to deal with. All wonderful people there, you know they truely care.

The area is styled beautifully and is very clean and welcoming. Staff are very friendly upon arrival and leaving

Always a pleasure to see all the friendly staff and know everything is stress free when getting dental treatment at Capital Dental Clinic Dr. Cain and staff always make it simple and make my experience positive with efficient patient focused service.

The best Dental Clinic out there. The staff are kind and friendly and more than accommodating. Dr. Spencer Burns is by far the best, most comforting dentist I've ever met. Will never go anywhere else!

My visit was quick & efficient.

Always a great experience with Leo.

No problem with parking this time. The appointment began almost right on time. Unfortunately the extensiveness and location of the work (front teeth) required freezing needles in the roof of the mouth which wasn't very pleasant.

Staff were courteous and professional as usual.

Staff were all pleasant and very helpful......took time to make me comfortable i.e. explaining each procedure with clarity

Appreciated time taken by MD,s to explain each step.....giving me confidence in their skills and judgement.

Very nice offices .......great to have free parking too.....ALL GOOD !

I have been a patient of Leo's for over 30 years and always look forward to my visits. He is an excellent dentist and his staff are friendly and accommodating.

Appreciate the explanation that was provided throughout the process and checking with me to ensure I was comfortable.

Can't say enough about the excellent service provided by Doctor Cain and his Associates.

welcoming atmosphere, Beverly was professional and courteous and an excellent hygienist. Dr. Burns was helpful with questions and very knowledgable. excellent care.

Great 5 star

Service was great as always! Helpful, kind and informative hygienist.

On time. Interesting conversation and relaxing. Very competent dentist and associate.

Excellent friendly staff.

Very pleased with my first visit. Staff are friendly, helpful and professional. Dr Cain is extremely thorough when describing treatment and strives to ensure his patients fully understand their options. He also has a great sense of humour.

Everyone is always so cheerful and friendly. It is a pleasure to have such helpful, happy staff.

Dr. Cain is extremely professional and so is his assistant. They both take the time to explain the procedure and I always know what to expect during the procedure. They also are very warm and reassuring.

Great prompt service. Always personable and professional.

Excellent care, friendly staff, minimal waiting and excellent parking.

I was there for a cleaning and it went smoothly. They answered all my questions.

Katelyn is absolutely the best Hygienist and not just saying so because she is my wife :). Always takes great care to ensure I am on track with my dental upkeep! Extremely knowledgeable, thorough and has a very gentle touch with cleanings.

ALWAYS A PLEASURE AT MY APPT, EVERYONE IS SO FREINDLY AND WELCOMING.

BEV DOES A GREAT JOB, AND MY TEETH FEEL FABULOUS WHEN I LEAVE THERE.

GREAT JOB!

Regarding my visit on June 15th: No problem with parking this day. Waiting time was not excessive and staff were very attentive

Comments regarding appointment on June 13, 2018: Arrived in parking lot 20 minutes prior to appointment. There were no parking spots available! After ten minutes a parking spot became available. I was assured when Dr. Cain moved to the York Street location that parking would not be an issue. Unfortunately on this day it was!

Wonderful, friendly environment.

The staff at Capital Dental are warm, welcoming and accommodating. Everyone was wonderful with my kids and my kids LOVE going to the dentist. I would recommend them every time.

Excellent Dr.Burns and Meg did two fillings for me

And I had No Pain!.

It was a very respectful experience. They explained every step to me and any changes I was fully informed. Dr. Burns and Meg were very respectful in their exchanges with each other.

As usual, my appointment was 'on time' and everything that was going to be done was explained ahead of time/as it was being done- no surprises. Excellent service.

Always the best care

Excellent staff especially as I'm a nervous patient. I like how they explain each step.

I was disappointed with my experience.As I had my regular check up 1I was under the impression this appointment would be

my yearly check up. I was shocked to realize after seeing the hygenist for my scaling that my appointment was over. I had woken up early and endured thehygenists continuous chatter and would have to return in December for my check up. Also my whole life I have had an annual cleaning and now they want me to come in every six months......money grab!!!

Thanks for providing this opportunity to "review" the Capital Dental Clinic. I've been a customer since 2006 and have always had a good experience. Dr. Cain and his staff are all professional their work shows it. From the time you enter the office to check in until you pay your bill and leave, you are catered to. Thanks folks.

So so so pleased. I enjoyed how they explained what they were doing as they worked. And that was the fastest filling I have ever had!

Unfortunately when I got home that night I felt something in my mouth and it was one of my fillings that fell out. I guess all the probing that afternoon knocked a filling out. Other than that the hygienist and the dentist were very nice and spoke clearly about my condition and what could be done.

I had a major filling replaced so it wasn't going to be fun regardless who did it. The dental assistant was great. I found the dentist himself got a bit distracted when the procedure I think took longer than expected and backed him up with other patients. He kept glancing at the computer monitor that was sending him messages. I just didn't feel like I was getting his complete attention near the end of my procedure. I was asked to come in earlier to accommodate some change at the office which I did and I just felt like I should have had his full attention.

Great

Already recommended to a friend!

Treated really well considering I was late

All the staff are excellent. Always greeted upon arrival and made to feel I am the most important person there!

Had an appt. with Dr. Cain yesterday, bonded with him immediately. He sold me on having work done on my gums and teeth. Look forward to having a smile again.

All was good

I really don't like dentists, in fact I am terrified. However Dr Burns and all the hygienists are amazing. They understand and are very good about things

Dr Spencer Burns is lovely. He explains what he’s doing calmly and clearly so I know what to expect and when, and doesn’t chatter at me inanely when I clearly can’t respond with three hands in my mouth. He is particular about details that matter, like filing or polishing after a filling to get the bite correct, and will do extra x-rays to get the clear picture he wants rather than guessing. And, he is easy-going, sensible, and kind throughout any dental process. Dr Val Biskupski picked a very appropriate successor when she left.

painless & pleasant!

amazing! Love this place

Great people - excellant work

Great

Very educational! Dr Cain had a dental student in with him, so did a lot of explaining which would not otherwise have happened. It was the second of three appointments-not quick, but through & cautious.

very friendly & professional service

Excellent

Dr. Cain has been my dentist for a long time and I can always trust him to do excellent work! On Friday, I had several fillings and gum surgery. Leo kept me informed about the process from start to finish, so there would be no surprises. I felt comfortable and safe.

Met with a new dentist and assistant yesterday.They were friendly, informative and professional.

I ended up having an extraction and the office followed up today to see how I was feeling.

Great experience.

A long appointment for inplants but great team effort from all involved with special thanks to Leo who as always was great and it was very successful result.

Most accommodating and professional.

Excellent! Great service--extremely kind to a child getting three teeth pulled who was nervous!

A pleasurable experience once again---if one can believe that about an appointment for dental surgery.

This is my regular dentist, but I recently went in for a gum graft. The entire team was incredibly helpful — before, during, and after. I highly recommend York Dental!

My appointment was on time. Service was as usual very professional and staff very friendly.

I felt very weak after my visit and had to have help returning to the waiting room where my husband was waiting for me. He then went in to keep his appointment (cleaning). I told the receptionist that this was the first time I had ever felt like this after a dental appointment. Swelling began shortly thereafter and today (Friday, May 11) I still have a swollen right cheek. I have an appointment with different dentist who will look at the swelling.

As usual I was greeted as soon as I walked in and with a smile, the wait was only minutes and everyone is very friendly. .

On time, friendly, parking available,and efficient.

Quick, easy and effective.

I would give you a "10" but that would not leave any room for future improvements. Cheers.

It was my first visit with Dr Burns and once I get my work done I will probably not be back. I had been a patient of Dr Vals for years and am not satisfied with all the changes and I didn't find Dr Burns had a good manner with me as a patient. Also I found the office to be quite disorganized as I was given the wrong time for my appointment in an email and if I hadn't found my old appointment card I would have been sitting there an hour early. Also I don't like being given an appointment for my 6 month checkup without even being asked if it was a good time for me. Bev the hygentist was the only bright spot in the visit.

Excellent care- been going here for several years.

Couldn't find better dental care anywhere..

My appointment was running on time and they were all friendly and efficient.

On time, professional and efficient. Great service as always.

Very friendly staff. I always enjoy my visits.

great staff

An outstanding filling completed by Dr. Burns. If you are looking for an exceptional dentist, you should check out Spencer Burns!

I was greeted as soon as I walked in, the wait was minimal and the service was great. The team worked well together to make me comfortable.

Beverley did an excellent job cleaning my teeth, was very profession and made me feel comfortable. Thanks.

Beverley was did an excellent job cleaning my teeth and was very professional and made me feel comfortable.. Thank you, Beverley!

Very nice, friendly and compassionate group.

I felt they were very professional and made me feel safe. As for a lot of people going to the dentist can be very stressful. They listened and acknowledge my fears. They made sure I felt comfortable and explained what they were doing step by step. The dental hygienist and the dentists are super professional and nice !!!!! I have been with Dr Cain for years and today I saw Another dentist covering for him and he was as professional and nice.

Great experience!

Best dental staff in Fredericton!

Nice friendly atmosphere.

Very understanding dentist with being a new patient and dental fear. Dr Burns talked me through exactly each stage. No pressure for treatments you may not want. Only bad side is waiting when you are already anxious.

Very kind staff! Everyone there was as pleasant as can be - very fun to chat with. Spencer Brown really knows his stuff!

Professional and knowledgeable as well as personable. I feel in good hands.

thorough, professional, informational

I am a nervous patient .

Bev is great and makes you feel relaxed.

Also got to meet Dr. Spencer ....he is very competent and a lovely personality

No comments

Always warmly greeted and receive excellent, dental care.

Coming after many years with Dr. Val, I appreciated getting the opportunity to meet and chat with Dr. Burns.

Good quality service and friendly.

Great service!

Quick and painless

Excellent as always!

Excellent service

Friendly staff, great service!

Never any issues when visiting Capital Dental. Very friendly and professional staff!

Excellent dental care, procedures well explained.

Awesome, as always, thanks.

Dr. Cain has been our family dentist for over 25 years. He is a wonderful dentist, very kind and compassionate. All staff are considerate and friendly.

Received unsolicited recommendation for cosmetic procedure. This is not something I would have considered, or asked for on my own. And while I'm sure it makes for good business, it didn't leave me loving my experience or loving my smile more when I left. I feel it's more appropriate to recommend procedures after clients express dissatisfaction with their current circumstances rather than suggesting something about them needs fixed.

All said, a pleasant visit, but perhaps something to think about for future visits. Help your clients leave feeling better about themselves, not worrying about another fix they could make.

Service was thorough with explanation of every step.

Prompt professional staff. Procedure was painless and recovery is going well.

I have nothing but the best to say about your staff

Katelyn Stokes was a great hygienist! Would highly recommend her, gently thorough and gentle!

Katelyn is amazing! I always leave with the cleanest teeth. She is friendly, professional and very knowledgeable. I would highly recommend her. She is also fantastic with kids!!

Always caring and professional

When I realized I had lost a filling,I was so nervous about losing my tooth but Dr. Leo and his assistant assured me that it would be fine and it was. Great team! Thank you, Capital Dental Clinic.

Very good., professional.

Dr. Cain and the dental technician were extremely friendly and accommodating and made the procedure as painless as possible.

Friendly, clean, bright, up to date and tv's on the ceilings!!! Love everything about this place

Great experience. Friendly and informative staff!

excellent care!

Very professional friendly staff

Always professional with quality work and great interpersonal relations

I was pleased with the work done to date, I appreciated having everything that was done properly explained to me.

Great

The usual excellent attention and service!!

Very happy with Capital Dental clinic friendly cheerful office staff. Dr Spencer and his assistant made my first trip to the dentist pleasant and comfortable. Very thorough, efficient and informative. They have the latest technology and clinic ambience is excellent.

This was my first visit and I was greeted by so many friendly faces! They were very quick to book me in for my first check-up and when I went to book my cleaning, they were able to get me in the next day! The office was very clean and bright! I was given a set of headphones and was able to watch TV in my chair for the short amount of time that I waited for Dr. Burns to show up after my x-rays. Also, he never introduced himself as "Dr", he introduced himself as Spencer which I found to be almost comforting and more personal. They were quick and efficient and very friendly. I would highly recommend this office to anyone.

My dental hygienist was very kind and informative. I've never learned so much about my teeth before.

Friendly and professional staff

Professional and punctual, procedures thoroughly explained. Very friendly!

All staff are really professional and communicate well

LIKE THE FACT THAT YOU CAN INVOICE B. CROSS DIRECTLY

Fit in on short notice, great service!

Great and timely service.

Fantastic practice!

The overall experience was good. The place was bright, everyone was friendly and helpful. Up until the end I would have likely been more than happy to score this place a 5. However, when I initially made my first appointment with them I had informed them I had two sets of dental coverage and did not have my card for one, neither of which were supposed to be an issue.

One of the issues regarding the card was not their fault and I hold nothing against them for that, but the fact that they could then not accept both of the coverage plans was a substantial disappointment. I only carry what money I need for the day, and because both plans would have covered 100% of the cost, I did not carry any extra cash. This left me in a really bad place as I didn't know if I would have enough money on me to pay the difference. This also means I am stuck without that money until I go through the process of contacting the other company and trying to get reimbursed.

This may sound like nitpicking, but if a store clearly said "we do not accept cash" but otherwise had great service, I would still not shop there as I generally only deal with cash. They would not meet my needs and I could not give them a perfect score because for my situation, they would not be perfect for me. Same in this instance as while the overall experience was great, I left the dentist with a bad taste in my mouth.

If you pay for more than one plan and plan on using them conveniently, I would personally recommend looking elsewhere, unless that service changes.

Thanks to Leo and his crew- very positive experience. No pain after the freezing came out and got a good nights sleep. Feel great today. Again, thanks a bunch.

welcomed and treated with kindness in the best order....I have just said to my husband....the best dental experience I have ever had in my 72 years....so pleased to have been directed to Dr Cain,,, by our friend Catherine Jones....

Paula Wilson

Capital dental is the best!!!

Never had a problem.

Always a good experience and cant say enough about the great staff here...So kind and compassionate

Great service and care

Hygiene appointment, friendly and efficient.

Had a few fillings done. Dr. Cain was efficient and made the procedure painless.

Excellent, as usual!

Compassionate and kind staff make this dental clinic so special compared to others. I was even offered a blanket. Such a nice touch when it's cold and snowy outside!

Great people.. Great atmosphere.. Great location.. Great job on his teeth

I always find the service excellent!

Appointment per se fine. Access to building, specifically as regards the "blue" parking spaces, is sub-optimal when pavement is covered with snow/ice, as it was yesterday. Currently, the only "blue space" signage is painted onto the pavement itself. Needs a sign affixed to the wall also.

Hope this helps 🙂 --Jeremy & Margaret

Excellent care and service.

Great

I have been going to Leo Caine for about 20 years and I always received great service from the receptionists to the dental assistants and from Leo. That is why i keep going back and would recommend to anyone.

Receptionist and hygiene great. Waited 25 mins over scheduled time for dentist which is annoying.

Staff are very caring & considerate.

Friendly staff and efficient service with no extra time scaling etc. Felt valued as a customer.

Staff members are professional, friendly and helpful.

Review form provides for options if nervous about a procedure.

Excellent! Efficient courteous respectful each and every time.

Very nice people

Friendly and informative

Professionally run and state of the art equipment. They care about and treat their patients with respect

Friendly, helpful, and understanding staff. Dentists are always great at explaining the work they will be doing. They truely care about their patients.

I was very impressed by the teamwork between the dentist and his assistant.

And the hygienist even showed me ow to use the TV remote while I was waiting.

Always 1st class with Leo and his gang.

Just was in for a dental cleaning that went well!

Seamless experience, efficient, friendly, professional!

lLucky to have Dr Csin as a dentist. He is such a caring person as well as being an exttemely good dentist.

Staff is kind and patient

Very nice relaxing experience

Friendly, efficient service. Clearly explained my issue and the options/recommendations to treat it.

Quality patient care, timely and efficient service. Thanks!

Great experience. As usual. Friendly and knowledgeable staff !

The staff are all wonderful!!!!

Always professional & friendly.

GREAT PLACE GREAT PEOPLE.

Very good friendly staff- from checking in desk staff, the dental technician and the skilled dentist.

Great staff and professional dentist!

Staff was friendly, courteous and professional. Work was done promptly feels good.

On time.Staff very friendly explaining procedures.

Excellent thorough service.

I am always very pleased with the service I receive.

Perfect as always 🙂

I had to go in and get a few fillings in the top right part of my mouth. I'm a huge wimp when it comes to needles, and was very anxious, but Dr. Burns was very patient with me and gentle with my mouth. The whole ordeal went much smoother than I expected.

Very professional and gentle dental care. Friendly atmosphere.

very professional

Staff were courteous and professional. Was surprised at the relatively short procedure and then the relatively large amount of fees that I was charged. When I filed my claim with my dental plan, the insurance agent notified me that coverage would be very limited because that specific tooth had a filling five months earlier. When I said I had been informed that the filling "had popped out" (words of the dental hygienist), the agent commented that often a dentist will replace a filling that has been in place for only a short time at no or minimal charge. I have been left with a feeling that I did not receive "value" in this particular case.

As always the staff are friendly and great to deal with. No complaints.

My experience was A1.

Everyone was very nice

I have never had a bad experience since I have been dealing with Dr. Cain and Capital dental Clinic.

Fast, polite service. Clean and bright place

As normal very professional service from checkin to checkout .

Excellent as always.

Personable and professional, friendly and efficient.

Very pleased with my experience here. Very informative and provided me with detailed information that I was looking for. Listened to my concerns and acknowledged them. Booked me in promptly for future needed work. All staff was wonderful! Thank you !

Our family receives exceptional care at the Capital Dental Clinic. The staff is very warm and professional. I especially appreciate Dr.Cain's excellent, kind and compassionate care. Over the years, he has been very supportive and kind to our family. We have had dental emergences and he has provided care at the shortest of notice. Thank you!

Dr. Burns and his colleagues truly work as a team - they show each other the greatest respect and courtesy at all times, and this is so impressive.

Friendly staff and very professional in all positions

Very professional and excellent skill/technical level. Relaxed atmosphere with great staff. Did not experience any pain during any of my procedures and everything that I felt or heard was explained to me just before it happened which left no surprises. A real gem of a find in downtown Fredericton. Thanks to the whole crew on York Street.

Dr. Cain and his staff made my daughter's recent dental surgery much more tolerable than it would otherwise have been. They took great care to ensure her comfort as much as possible. My family has been fortunate to have had Dr. Cain as our dentist for over 20 years.

Excellent as in all previous appointments.

Excellent as in all revious appointments.

Excellent as it has been on previous appointments.

Friendly knowledgeable staff

As per usual....professional and courteous staff.....so happy to see Caitlyn back...so the day was extra special...

Friendly & knowledgeable staff.

Dr Burns recommended a cost effective solution to my dental problem. The work was done expertly and was painless. I was kept well informed of next steps as the procedure progressed with frequent check points on my wellbeing.

The hygienist was professional and provided clear & accurate post-procedure information.

The office administrator was helpful and courteous.

Excellent service all around!

To arrive with an annoying tooth ache, thinking it would be just a check-up resulting in discouraging news, but ending up being seen to immediately, and the necessary dental work being done during the visit, I was more than pleased. After more than an hour's work, I expected to end up with some unpleasant pain once the freezing had disappeared, but there wasn't even a twinge of pain. So it was another successful visit to a top-notch dentist assisted by a caring and professional staff.

The facility is clean, bright and up to date. Staff were friendly. My only complaint is that an x-ray was called for without discussing with me first the reason and what the additional cost would be.

Very punctual. Quick and kind.

On time. Professional, quick and thorough.

I had left a message requesting an urgent appointment, as I believed I had an abscessed tooth. I was in the dentist's chair half an hour after the office opened the next business day. All the staff are friendly and helpful, and Dr. Burns was thorough and considerate throughout the procedure. He even asked that I be called the next day to be sure I was all right.

excellent visit, professionally cared for

Great service as always. Love the new, tiny/thin toothbrush- makes reaching the hard to get to areas much easier- thanks!

After being greeted by the friendly administration staff, I was warmly received by R.D.H Katie who gently cleaned & checked my teeth. Then Dr. "Spencer" Burns appeared with his usual friendly smile to give me a clear update of my dental health. As a retired senior, I am able to maintain a healthy month with their professional care.

Thank you Capital Dental Clinic!!

The staff were very friendly and Spencer did a good job telling me what he was going to do next, which I really appreciate.

Spencer is very professional, kind and quick. I was in and out of the chair in half an hour. I would highly recommend Capital Dental Clinic to anyone looking for a dentist or looking to switch dentists.

went well ,considerate staff.

Absolutely professional team.

As always a wonderful experience !

Great service. thanks

Very friendly office staff. Nice clean offices and good parking. When they get Sunlife billing practices straightened out, it will be much less frustrating.

The clinic's dentist was super friendly and very open to the problem that I am experiencing. The customer service in the front was very nice. Love to recommend this clinic

amazing group of people

Excellent service and on time!

Once again an excellent level of service all round.

kind and professional service!

Please turn off the talk shows in the waiting room....they are disgusting and not appropriate for children. Maybe the weather network or some else, but those talk shows are too much to handle

I have always found staff members to be very helpful and friendly. They take the opportunity to explain what they are going to do and why this is necessary, which helps to make my visit a more informed one and makes me feel more at ease.

Thank you to all the staff for helping to make me not dread a dentist appointment anymore !

The Hygienist was personable, helpful, and shared what she was doing throughout the process.

Dr. Spencer Burns did my check-up in a timely fashion, and offered insight into potential problem areas.

Overall, it was a good appointment for both my check-up and cleaning, including new x-rays.

Comfortable and very patient focused

Couldn't ask for a better dental hygentist then Beverley. Knowledgeable, positive, kind and thourogh. Fabulous work Beverley.

Dr Burns was very friendly and knowledgeable.

It was a pleasurable visit.

Thank You

Sheila Weeks Bonnar

I really enjoyed the education provided by Nadine. I had not been to the dentist in a few years and she gave me some great advice and tips for keeping my teeth in great shape going forward.

Friendly staff ... extra care and attention given ... a pleasant visit!

As always it is pleasant experience. Great service and wonderful smiling faces.

Always pleased

The dbest ntist was very professional. He was thorough and honest about the procedure we intended to do and why we couldn't proceed and explained options. The assistant seemed to be experimenting with her actions. She had difficulty when inserting the xray plate and as a result my mouth is very sore. Overall I would say this was a good experience

As usual I am met with a smile and greeted immediately. The wait is short and the staff are very friendly.

Brenda from Dr. Cain's office is a wonderful admin assistant (unsure of her correct title). She is very welcoming and fun. Perfect person to have on the front end of the business. Kate did my cleaning today. She was great. I was a little nervous about my dentist visit, but she put me right at ease. I would definitely recommend the Capital Dental Clinic to anyone.

Leo and his staff are the very best. He is very kind, patient, informative, and does excellent dental work. I have no complaints whatsoever!!

Absolutely no problems!

Always super friendly and super helpful!

Leo and Lori were so good with me. My experience was painless! Very few dentist have Leo's ability to inject freezing as skillfully and painlessly as de dose. Leo and Lori work so well together to make their patient feel confident in the work they are doing thus helping the patient feel relaxed. They also supply excellent follow up information so their patient knows how to care for themself when they are home. I appreciate all the services provided by Capital Dental Clinic and I have often recommended their service to others.

Excellent professional treatment, patient care and courtesy as always.

staff are extremely friendly, efficient and professional

My apt with Bev was right on scheduled time, and she was very thorough as usual. Another pleasant experience. All staff very friendly.

Excellent: professional and caring for the patient's needs as always.

Very professional and helpful

Professional and kind - this characterizes both Drs. Cain and Burns, their dental assistants, hygienists, and frontline staff.

I have recommended and will continue to recommend this practice to friends.

Best wishes, Charlene.

Absolutely fabulous experience. Dr Burns and his chairside assistant were very professional and paid full attention to the procedure (there was no extraneous conversation that would make one think that the procedure was not given full attention).

He also used loops and has the facility to photograph interesting findings. I cannot recommend this place enough.

Friendly, helpful staff. Clean environment

best teeth cleaning ever

My teeth were in serious need of a cleaning and I'm very please with the result. Thanks!

Wonderful friendly staff. Dentist was able to accommodate something that wasn't in my initial appointment right away.

Kind care as ususal.

Always a great experience when I visit

I got scheduled in quickly and received great service.

As usual, the staff welcomed me back and looked after my needs in a light but professional manner. Thanks.

professional service, clean friendly environment.

Dr. Burns is a great addition to the dental team.

Friendly, on time and well informed for my dental work

Dr.Burns & his assistant Karen are wonderful!!!!

Very happy with Capital Dental Clinic.

Beverly was very nice, very professional. She took my xrays for Dr. Cain and he was in to review them immediately. He was blown away I think when I presented my crown and it had a fracture high up in the root of my front tooth his concern was obvious and he didn't want to leave this untreated. He gave me my options and together we came up with a solution and a game plan going forward. Dr. Cain and his staff really make me feel like I'm in great hands. Thank you!

I've, actually, never had anyone clean my teeth better than Beverly!

Had trouble getting a parking spot for my 11:50 am appointment. Dental bill was quite pricey for what appeared to me to be a relatively minor procedure.

Well looked after and all questions answered.

Always consistent( 5 star dental care) for nearly 20 years and never a problem ! Couldn't be more pleased Thanks Dr. Cain and superior staff.

The service was, as always, excellent. Staff are friendly, prompt and always take good care of me.

Very friendly and professional.

I was there to pull my babytooth out and fix the problem of another tooth. Staff there are very kindly and helpful. Great place to fix all your tooth problem

Great service as usual

Looked after in a timely and very professional manner

Thanks

Mike

called and had an unscheduled appt in 2 days

Wisdom tooth removed with no complications.

Procedure went as planed and no uncomfortable after effects.

Service excellent all the way from Reception to Dentist. Thorough, friendly and reassuring. Also, Parking and new offices are great. Thanks.

On schedule, pleasant surroundings and excellent dental hygienist.

Oh come on, you know I love my visits to Leo and staff. Judy Easley:):):)

Dr. Leo Cain has been my dentist for many years and I can trust him and his work. He is the best dentist I've ever been to and I have recommended him to many other people over the years. You're the best Dr. Leo Cain!!

Have never had a bad experience. Had a great cleaning.

Capital Dental clinic is a beautiful, modern office, I received excellent patient care and quality dentistry! Dr. Burns and his assistant are very gentle and caring while they work and extremely professional. Thank you both for your excellent work!

From first stepping in the door I felt valued. Employees were all professional but very friendly. I was kept informed and relaxed.

The staff at Capital Dental continue to be efficient, courteous and go above and beyond to make me feel as comfortable as possible in a dentist chair and yesterday was no exception. Thanks to Dr. Leo Cain and Bev and receptionists Brenda and the other girl who was working yesterday. Sorry I can't remember her name. She knew who I was when I came in. A friend recommended Dr. Cain to me about 28 years ago when I was looking for a new dentist. That has proved to be a good fit. Thank you!

Pleasant atmosphere. Staff are friendly. Appointment began on time. Found the notice about a "parking pass" somewhat confusing. However had no problem getting in or out of the parking lot.

Very Happy as always with Cleaning of my teeth.

I do wish to say the handling of the upstairs office being closed was not handled well.

The door being dead bolted, no signage indicating to use the office downstairs which I didn't even know existed.

Otherwise it was a good visit, staff was pleasant and efficient.

Thanks, Kevin Dean

All of the staff are friendly and provide excellent service.

Stairwell door needs adjustment.

Excellent as always!

Knowledgeable and helpful friendly environment

My family are long time patients of Leo Cain

Always satisfied with service!

As usual the service was superb and no complaints.

Can't say enough about the quality of care I received. Staff are wonderful!

Great staffs and great place, excellent plan for my Oral health

Second visit to this office, and first filling. Staff was very informative and professional. Almost made it a pleasure to go to the dentist's office 😉

Quickest filling of my life! Dr. Cain is so skilled and talented, and the clinic has the latest tools and technology, and that combination results in Dr. Cain being able to provide quality procedures quickly, making an unpleasant experience end as soon as possible. Nobody likes getting a filling, but you will have less time experiencing the discomfort when you have the procedure done here. Plus everybody is really nice and good at their jobs.

Friendly and professional, as usual.

Love Leo Cain...great dentist.

Highly professional and efficient. Couldn't be better.

Dr Cain is always thorough, always friendly and rapidly works to meet end goal.

Great as always

Excellent. A good cleaning from a new-to-me hygienist, and a routine checkup. Done expertly as always.

Always a pleasant experience, at least as pleasant as a dentist appointment can be! Staff very nice and atmosphere calming. All in all.....excellent!!!

In and out. Very fast, always on time.

As always the staff here is excellent. Understanding my fear of dentists and accommodating my jaw issues.

Dr. Cain has always and continues to be a very kind friendly person to deal with . He explains what is happening with your teeth and will always chose the best option for you.

As usual, everything was great!!

On time, friendly, great work

Friendly people and Excellent service as always . This time Leo and his dental assistant and I had a great laugh over me trying to talk with instruments in my mouth !

Great dental care experience. Everyone is friendly and they explain everything they are doing before/as they are doing it so there are no surprises. They check in regularly to be sure that you are doing ok throughout your procedure.

Great professional environment as always.

I had to wait about a half hour and my four year old daughter had to wait about an hour. 6 months ago we both had to wait an hour and a half. Everyone is very nice but I am considering changing dentist offices as this sort of wait is not OK.

I am greeted by the friendly and professional staff and my appointment is always on time ! The quality of work done is second to none !

Dr. Cain was very professional and made time to fix my tooth. His schedule was full but he knew how badly this tooth was bothering me and so he made it work and I truly appreciate that. I am also very impressed about how he always checks and asks if I'm ok while he is doing the work. He comes across as very careful and considerate , trying to make sure I am not in any pain.

His assistant Lori ?was also excellent, very nice and took great care of me during my procedure.

Thanks , great job!!

Always friendly service in Dr. Cain's office. I feel like I'm a valued patient and person, with personalized service and care taken to ensure my best health interests are at hand. I would highly recommend Dr. Cain and his staff to anyone.

Excellent staff. Great location. Improvements are needed with appointment scheduling and text confirmations. Direct billing would also be an asset.

Dr Cain was super. Very happy with his work and his staff are very friendly

Beautiful office, lovely staff (felt immediately calmed down when usually I'm super nervous at dentists). The work I had done was done carefully and excellently.

Always a pleasurable experience

Kind and compassionate and as always an excellent job

Great experience! Very friendly staff who made my daughter feel comfortable while having 2 teeth extracted. 🙂

Great service as usual

As usual, I was greeted as soon as I walked in. The staff are always smiling and ready to joke with you. The dentist himself makes you feel at ease and talks to you through out the whole procedure. Its not my favorite place to go but I can't imagine going anywhere else.

Excellent dental care, as usual.

I had a tooth extracted yesterday. I must admit i was nervous about it. I told Dr Cain that i was not excited about this procedure at all. He was so slick! He explained everything as he was working. From the feeling of the freezing to what noises i would hear. He pulled the tooth out before i even realized it. That is how gentle he was. He yanked a tooth out of my head and i had no idea! No swelling. Minimal pain. Thanks Leo! You are the best!

Thank you for the wonderful continued care. Everyone is so professional and pleasant.

Great service. No waiting. Friendly staff

This appointment was to start an implant so pretty significant surgery. Freezing went in really good. I was expecting a fair bit of pain when the freezing came out but had next to none. Awesome job.

Excellence

Great visit, as usual.

The folks at Capial are kind and courteous, but more importantly knowledgable and efficient. The medical staff is thorough and informative. They really care.

I've been with Dr. Cain since I moved to Fredericton 14 years ago.

I believe I've been receiving great dental care. The staff is also good.

I get good cleaning experience when I go in for cleanings.

Just got my first Root canal and the procedure went well.

Their new office is nicely located downtown.

A+

Staff are always professional and very helpful Leo is a great Dentist

Dr. Leo Cain was Excellent as always! I loved the new hygienist, Nadine! She was professional and friendly and when I asked questions about what she was doing she explained very well 🙂 she was thorough in her cleaning...my mouth felt great! Brenda at the front desk was pleasant as always, always love our little chats about whatever! You have a great team at Capital Dental!

Unexpectedly & unusually I slept in but had my appointment anyway. I would not have been surprised to have had to be re-scheduled & their was a message suggesting that on my home phone which i found later the same day.

Bev, my dental hygienist did her usual excellent job which requires a lot of work & patience with respect to my teeth.

Couldn't have been any better, thankfully there are still people who know how to conduct an excellent business atmosphere and professional practice.

All of the staff I dealt with were friendly and professional. The reception area and the suite I was in were clean,

Relaxing and confident. Trusting.

Could not ask for better service

Thanks

Ken Howlett

Could not ask for any better

thanks

ken

The Dr. and staff seemed to go out of their way to make you comfortable and relax, especially in my case where I had a lengthy and what I felt was a traumatic experience .

Nadine did an excellent job, including a lesson on better flossing. As always Leo gives personal attention making one feel that their visit is special.

On my first visit I was made to feel very welcome ..... a very pleasant atmosphere in which to enter. Dr. Cain and his associates made me feel that my dental work was taken very seriously. I had one of the best dental hygienists ever. Her touch was gentle but so thorough. Thanks, Capital Dental Clinic.

I was pleased w/ my last appointment at Capital Dental Clinic, as I have been before. Dr Cain is conscientious, thorough, and quickly does what he sets out to fo. He is jovial w/ staff snd client alike. Of course I would recommend him in a heartbeat!!

Great sevice!! Best in Canada!!

Friendly and knowledgeable staff.

My appointment with Dr. Cain was once again perfect.

Very good

Although I waited 25 minutes before Leo came to fit a new bite guard for sleeping, one of the assistants kept checking on me. We always enjoy a few good chuckles, too. The item worked well last night. Thanks, Capital Dental Clini!.

Always a GREAT experience!

Nadine was great!

She explained everything she was doing.

She was informative. I did not know to floss below the gum line. Now I do.

Thanks Nadine!

Very smooth and professional with lots of explanation.

The appointment went well until I paid the bill. Brenda could not put it through on Blue Cross. I went to the Blue Cross office and they could not put it through because their records showed the tooth that received the work had been removed. Once they corrected the tooth the payment went through. Bill

Excellent as always.

I always receive great care and friendly service, and have for the 20 or so years that I have gone to Mr. Cain's Dental office.

Great experience! I love the use of current technology in the customer interfaces and tracking.

Dr. Cain, Beverly and all of the staff were very friendly and helpful as we are new to Fredericton.

My experience at the Capital Dental Clinic has been excellent, the staff are friendly and wonderful.

They are a very punctual group and I have never had to wait for my appointment to see Dr. Cain or the Hygenist.

Dr. Cain is the BEST, he is so gentle, kind, warm and caring.

I have never heard anything but kind words when I mention his name.

After being uncomfortable for a couple of weeks, my back molar became painful at 4 a.m. Thursday. Phoned the Clinic and they said to come right in. Dr. Burns checked the problem and put some "freezing" in, then Dr. Cain removed the offending molar. He stitched the area and sent me home with instructions for care. That part worked well, but my cheek, mouth and lip have been uncomfortable. Am taking a homeopathic product with arnica and the stitches come out Monday. Thank you for attending to this promptly before the weekend.

Excellent advice and prompt efficient service. Dr Cain is an artist!

I believe I had the best thorough cleaning yesterday that I have ever experienced at the dentist! Nadine did an excellent job. She was firm yet I didn't feel like she was trying to " dig out fillings" 🙂 She was so thorough. My teeth felt wonderfully smooth & clean. And even though I am a faithful "flosser" she managed to give me good advice as to how to do an even better job. Much appreciated.

Staff are very professional and friendly. They put me at ease with their friendly chatter and clear explanations as to what they are doing.

Always an easily bearable time in "the chair" !

I have yet to have a bad experience and certainly do not mind going to the dentist. On a couple of occasions Brenda was able to get me an appointment very quickly due to filling coming out etc. which is most certainly appreciated.

Was always scared to go to my old dentist so I switched and I love the people and the servic so profecianal and very nice people I'm no longer scared of going to the dentist xo

It is never really fun to go to the dentist

BUT Leo and his staff always make you feel comfortable

I have been a client for more than 25 years . Dr Cain has taken great care of my Dental needs which has included in-plants , gum surgery , root canals , fillings and and regular cleanings . Top notch service from professional staff for my family .

Great care and thorough explanations before throughout the surgery with Dr. Cain. Post surgery handouts and contact information provided ease of mind and the ability to have concerns and questions answered promptly. I wouldn't hesitate to highly recommend Dr. Cain for this procedure (gum tissue grafts). And as always, his hygiene staff are caring and professional. Thanks so much Dr. Cain et al.!

Leo consistently does excellent work!

Very good, very helpful!

Just remember to unlock the front door!!

Never dissapointed with the outcome of my appointments.

Lovely Staff, great service.

Appreciated Dr. Cain explaining step by step what I would feel, hear, etc...

Staff are friendly and courteous and always smiling. Good experience.

Staff were prompt , courteous and efficient making the visit to the dentist a non-stressful, pleasant experience. .

Had a cleaning done today, and final pre-work for getting a new tooth for my implant in December.

I can't even say that I am surprised at how well the appointment went, as I have always received great attention and helpful advice, and Leo gives those needles with such delicacy that I have no qualms when I sit in the chair. Once again, great job, Leo. I brag about my awesome Dentist every chance I get !!

The service provided by Capital Dental Clinic is next to none. Last night for example my wisdom tooth began to ache. When I called Brenda this am, she told me to come right in!!. Dr. Cain was able to rectify the situation in short order. My family & I have been patients of Dr. Cain for many years . I would not hesitate for a moment to recommend his services...

Appointment for a cleaning. Met Nadine (hopefully that is her name). I must say she did an excellent job.

My new bite plate fits perfectly. Had a great nights sleep.

Always superior dental work , that says it all

All around excellent service!

Never "fun" to go to the dentist. Dental hygienist was professional and good conversationalist. I should have gone with my usual bubblegum flouride treatment rather then the orange.

I have known Dr Cain of Capital Dental Clinic for some time. He is thorough, helpful, personable and works quickly and professionally. I am glad to recommend him! You would too!

Very clean environment all the staff are super lovely and helpful and know the answers to any questions you have.They are very considerate and worried about the best options for your dental health. They also work with an orthodontist right next door so if you need both dental and ortho work it's super convienient

Also I really enjoy the text reminders they send you !

Top notch

Staff was courteous and helpful. Dr. Cain took the time to explain relatively complex dental solutions in both a graphic and articulate manner. He made the effort to relate and facilitate the decision-making process.

Staff is friendly & professional from the moment you step foot in the door. For someone with fear of the dentist this is the perfect place! I felt at ease & had a comfortable appmt. Thank you !

Great office and staff !

A truly superior dentist. Anyone concerned with the quality of their dental care should consider Dr. Cain's dental services. The best dental care I ever received in Ontario and New Brunswick!

Staff is extremely friendly and helpful. Would definitely recommend!

Awesome staff - always a good visit.

As usual, I was very pleased with the service and care I received.

I would recommend Dr. Cain to my family and friends without hesitation. I am very nervous when I go to the dentist. Dr. Cain makes sure that I am comfortable and explains clearly what the procedure will be. He is calm and very professional.

Its a day after major dental surgery and everything is great! No pain , no swelling and I feel like normal. Followed all the easily understood post operative directions. Thanks Leo! And thanks to your wonderful staff.

As always I received excellent service - prompt, courteous, efficient.

Amazing. Leo and his assistant are great folks. Professional and courteous.

Dr. Cain is very professional and everything he does

Quick and pain-free cleaning with a a friendly staff.

Expensive!!!

I have always had good experiences here. I find the staff friendly and very professional.

all went well! staff is super friendly.

Everyone was friendly and helpful per usual.

So impressed with Dr. Cain & his staff. On Monday I called with a small emergency . Brenda had me come in right away and Dr. Cain dealt with my situation in short order. I have been his patient for some time and wouldn't hesitate to recommend this top quality & professional dental clinic..

Once again everything was excellent from start to finish.

Both the dental hygienist and the Dentist were very accommodating, gentle and kind. They helped me develop a realistic care plan for my dental hygiene moving forward. Thank you Dr. Burns, and Capital Dental Clinic!

As per usual my visit was top notch....new location but same friendly staff...kind of miss the old location....It had such a cozy feel...new location is more institutional feeling....but that being said the roominess is better for the staff I'm sure...

I came into the office a little nervous, as I was getting my first fillings at 41 years old. Dr Cain and his team made me feel at ease right away and took the time to explain everything as it was happening, which I truly appreciate. As everyone else I am sure, I have heard horror stories over the years of people's experiences at the dentist even though mine have always been positive. I can honestly say that I felt absolutely no pain during my procedure.

Excellent group, got me in quick and fixed me right up.

Never had a bad experience here. Always pleasant and very professional. Staff and Dr. Cain are wonderful. I was originally sent to Dr. Cain after a motor vehicle accident and he has been fantastic in my care so far and im sure it will continue through out my treatments

On time, welcoming, informative

Exceptional dental work by Dr. Cain as always.

Excellent

On schedule, actually a bit ahead of; very pleasant with excellent results.

Leo Cain has been my dentist since he began practising in Fredericton. I've always had great service and I am very confident in his skills and abilities. Leo and his staff are friendly, cheerful and kind .

I receive excellent care and a very friendly staff!

I would give Capital Dental Clinic an A plus. I have always received excellent service in a friendly manner.

Wonderful care! No worries about having my 90 minute surgery after a thorough explanation of the procedure by Dr. Cain. Excellent level of comfort throughout the entire grafting process. I always appreciate the professional manner and caring of the staff.

Great friendly service!

Great service.

Everything with the dental work was fine but this is the second time they bumped my appointment up to earlier in the day and then my dentist isn't there!

Always very kind and gentle. I've been a bit anxious since I had a bad experience with another dentist, but Dr Cain is always reassuring and checks to make sure you're alright.

Always a great experience!

Quick visit; no delays except those caused by me. Time to ask questions.

Dr Cain is extremely knowledgable and informative with a beautiful bedside manner

As always, the service from Dr. Cain and staff was excellent. Many thanks!!

Great staff,great experience.

on time, courteous, professional service!

Always treated professionally by all staff. My needs and concerns are addressed and met with excellent care and thoughtfulness in a bright, cheerful atmosphere.

The height of perfection.

Very professional and friendly. Also took the time to explain procedures and alternatives.

I didn't get too see Dr. Leo Cain, but another attending dentist. He was very professional and personable. I went in to get a chipped tooth shaved down, though he recommended I get a composite to fill in the chip. He obliged my request to shave it first and see how I liked it. I decided I didn't like the tooth being shaved down and that the composite would be better, just as he had recommended. He was very patient with me and happy to give the composite filling instead.

One thing I think could be improved upon was my comfort level. Often, I would get sprayed with water on my chin and neither the dentist nor the attending hygienist made an effort to wipe it away. At one point, I got a full stream of water run down my cheek and then down my neck to the back of my head. It was very uncomfortable. Also, the sunglasses they gave me to wear kept falling off my head, and the dentist never paused to let me fix it or suggest a different pair.

Apart from my physical comfort, I'm very pleased with the professional recommendation of the dentist to fill in the chip, and I am pleased with the quality of the work done on my tooth. I think more attention to patient comfort would have improved my overall experience, however.

Problem with one of my crowns , fast and prompt appointment time , excellent service for repair .

New premises but same high quality of care. Could be an issue with parking in the future if snow piles up in the parking lot during winter. There is a definite need for a coat rack in the reception/waiting area. Did not appreciate having to sit in my coat. This especially would be a problem in winter.

Very pleasant

amazing as always!

Prompt, efficient, friendly and pain-free - the acme of dentistry service!

It is always a great experience in this clinic. From the moment you walk in, until the time you leave, you are aware that you are in a really friendly, positive, and professional environment. You are always treated respectfully and sensitively by all the staff and the quality of the dental work is by far, superior to any other clinic I have been to.

Oh my, where do I start....I truly do not believe there is a better staff anywhere..super friendly...extremely professional....very punctual.....I was a person who was afraid of dentists for all my life (and I'm no spring chicken)....UNTIL I was referred to Leo Cain..

I never fear a visit now... 🙂

Thanks

As always, a wonderful experience. Friendly atmosphere, experienced people who are fantastic at what they do. Quick, thorough, and top of the line.

Dr. Cain and his team are fantastic. Couldn't ask for a better dentist.

On time, very thorough, very friendly.Thank you

Fantastic!

Dr Cain has given me a brand new smile!! As he has before... I am very satisfied.

Always good experiences at Leo's office, very friendly staff!

Great, as usual.

Leo and his staff are thoughtful and caring--very important to a fraidy cat like me. They do excellent work.

Not only is the service professional, competent and on time, all of the staff are friendly along with it!!

Excellent friendly, professional and caring service. Thumbs up to the entire team!

Great job it was wonderful and no pain just what you want when you go to the dentist.

Always prompt, friendly and caring services. I appreciate the professionalism and insight provided by Dr. Cain in advising on present or proactive dental care.

I was greeted when I entered and taken before my actual appointment time. I required a filling to replace a previous one and, as in every previous visit over 20 years of being a patient, it was painless and professionally completed. I hate going to dentists but I know that it get the best of care with Dr. Cain.

I am a senior on a fixed income, and just went in for a cleaning (and nothing more) since it had been quite a while since it had been done. At the very start I was asked how my teeth were, and I said everything was fine, especially since I very recently had a complete x-ray, check up and extractions by Dr. Cain (which I was very satisfied with). However, this time I was left with a very bad feeling for the experience, not from the work but from the charges for it. I had earlier asked and been told that the cost of a cleaning would generally be $116. The bill as presented was for $252, more than double what was suggested. When I asked why, I was told that it took twice as long to clean (which it didn't), and that the polishing and the visit from the dentist (which I had not asked for) were extra. Fortunately for me the receptionist removed the extras from the bill (to the objection of the hygienist who had overheard our discussion and interjected that her billing was correct and was to be reinstated, then quickly shut her door). I will say that the hygienist did a good job on my teeth, but certainly left me with a bad overall experience, one which seems to be focusing on maximizing charges for services. I was not in the chair 30 minutes in total (for cleaning, polishing and dentist visit). I want to make clear though, that these views do not reflect badly on either Dr. Cain or the receptionist for whom I have the highest regard.

5 star

Leo and all of his staff are very friendly. Leo does excellent work and I have no complaints on any work that he has ever done on my teeth.

Doctor was on time! Had three teeth fixed. In and out in under an hour. Awesome.

So, who actually reads these, Brenda?

Overall, a very good experience. Dr. Cain has a great way with his patients that made me feel comfortable and relaxed during the procedures.

Excellent, professional dental services as always!

excellent care with each visit. great explanations before each procedure.. very pleased with the quality of work. The staff at the office would definitely deserve a five star rating as well!

Always prompt, professional, courteous and caring

My first appointment with Dr Spencer Burns was last week. I found him to be professional, honest an fair. He did a beautiful job of repairing my front tooth which had been chipped. No one would know it had been chipped! Colour match is perfect!

Great service, friendly staff!

Very professional and competent.

They are all wonderful, professional and yet personal. They make you feel like you're a friend, not just a patient.

The employees are always helpful and strive to meet my needs.

No complaints at all-pleasant & helpful staff

Pleasant staff. Always aware of my needs.

Thorough, gentle, and great staff.

Great

Dr. Cain and his staff are extremely professional and make you feel at ease. Dr. Cain takes time to explain the procedures/interventions that are required for your treatments.The dental hygienist in his office are very pleasant, gentle and caring. I would recommend Dr. Cain to family and friends!

Always a pleasure.

Everyone is so professional, friendly, and knowledgeable.

Leo is a wonderful person who is caring and keeps you informed of what he is doing. What I had done wasn't pleasant but he made it so I didn't have to worry about anything.

Love going every single time

Procedure was well described prior to and talked me through the 3 hour procedure all the way.

Dr. Cain is very professional and a very wonderful kind Doctor.

We had a great visit as always. It's very consistent and my 7 year old doesn't run the opposite way when she heard "dentist" she always looks

Forward to it. Thank you or being so sweet with her. See you in 6 months. ☺️

Fantastic I could not ask for any better care. I have a few more procedures with Dr. Cain and his great staff and I am not worried at all as I know the care is there.

Not saying im looking forward to more appointments but im not stressing over the ones I have coming up.

Super- as always

Great experience, very friendly staff.

Always enjoyable as a trip to the dentist can be 😉

courteous, friendly, timely, professional

The office of Dr Leo Cain - Capital Dental Clinic is always very professional yet very personable and comfortable. The whole team makes the practice a top notch clinic.

I had Kaitlyn, and she was so friendly, quick, and kind! Best hygienist I've ever had. Dr. Cain was excellent! Unfortunately, the secretary could be heard gossiping on the phone while patients were in the waiting room.

I continue to observe Dr. Cain to be professional, keen, thorough, as well as quickly doing the dental work at hand.

Always on time, thorough, caring and competent. Hygienists and staff are great. Absolutely recommend!

I have absolutely no complaints!

Dr. Leo Cain is an amazing dentist! I just had 4 root canals, and didn't feel a thing! He was always informing me of what he was doing and what the next step would be. If you are looking for a dentist, Dr. Leo Cain is the place to go!

Leslie

As always, Leo wa professional and caring. I really appreciated having an injection free filling.

Great except for the bill!

Excellent friendly experience - tooth feels great, in and out in fast time.

I was terrified of having this procedure done.Dr Leo was wonderful, patient, kind and understanding., Staff is amazing. I had zero pain!!!!

very good!! nice staff!

Always a pleasure to have my teeth drilled by Dr Leo!

As always my problem dealt with in a professional manner .

I had my app't Nov.25 to begin the process for an implant on a front tooth. The entire procedure went very well. The freezing part was done painlessly, I was comfortable the entire time the work was getting done, with Leo regularly checking with me to make sure I was OK. They applied ice to the area after the procedure, I did the same after I went home, and I have only taken ONE Tylenol 3 for pain, that being at bedtime, although there was no pain. Today, the 26th., I have still not had any pain, and not taking any pain pills. Of course, I will take the Amoxicillin and the 5 little pills until they are used up. There is NO swelling, NO pain.

Job VERY well done. Thank you, Leo, and staff !

Particular procedure was to get an implant. The procedure was well explained, started on time and Dr. Cain and staff were very efficient and helpful.

As always, great experience at the dentist!

I have been seeing Dr. Cain and staff for years. And they are amazing! I couldn't find a more caring group of people around.

If you have to go to a dentist, Leo is the best!

Love having my teeth cleaned.

On time; great staff. As always!

After a painful experience with another dentist a few years ago, I was expecting a painful experience during freezing when my upper two front teeth were to receive fillings. It was almost painless- just two tiny pricks of a needle. Nothing hurt during the time I was having the fillings done. Thanks Leo.

Great visit, per usual.

Lost a cap over the week-end. Dr. Cain was able to squeeze me in on Monday. Great job as usual!!

All staff is welcoming and friendly. Exceptional visit.

I appreciated the expertise of Dr. Leo Cain and the competent dental assistants who work with him. His secretary is always friendly and helpful.

As usual my visit to Dr. Leo Cain's office was very positive. Good cleaning, no waiting, and best of all no problems.

Excellent professional dental service as always!

Dr. Cain and his staff are always cheerful and friendly and they take good care of my teeth.

everything went well with my implant surgery. I like the staff there. Thanks Sandy Holdway

I find the cleaning very good and the ladies are nice.

Excellent appointment

Excellent! Very happy and pleasant! And gentle. Explained everything before doing anything!

Leo's great-been going to him for years and always been really happy with the experience-feel really lucky to have him on my side 🙂

Great service and awesome professional staff - as always!!

Excellent work.. Friendly staff..

very professional as always .job well done ............Johanna

Good and professional people.

Very much appreciated Leo and his team squeezing me in on his first day back. Very prompt attention, quick in getting everything prepared for my second visit 2 short days later. Fully confident in his team and the work they do. Always refer them when I have the opportunity.

As always, the staff at Dr. Leo Cain's office always make my visit a fun experience considering I HATE GOING TO THE DENTIST!!!!! They understand my fear and make me laugh!

Great visit as usual

Very friendly and professional team.

Satisfied as usual!

I'm a big chicken at the dentist but Dr. Cain and his staff were kind and understanding and I would recommend them to anyone.

Best dentist I have ever went to. Great staff. Very friendly.

Great!

As always ...The entire staff make us all feel comfortable...

Competent. Friendly.

Great visit Katie is a very friendly person and makes you feel at ease..

Reception was friendly. Hygienist Katelyn was personable and professional and Dr. Cain's positive attitude and skills are first-rate. I very much appreciate the professional courtesy as well. Terry Fearon

Incredible service.My deepest appreciation for getting me in within a couple of hours to repair my broken tooth. Super job reconstructing my tooth. Great service by his team also.

Even though It might appear ludicrous to gush over surgery, I attest that my surgical experience was absolutely great. The surgical team led by Dr Cain was caring, professional and attentive in every way to my needs.

Great service as usual!

Always a great experience.

as usual lmy appointmentwas prompt and cleaning was

done well and swiftly

I was pleased with the cleaning I had on my teeth.

Very Good, on time and great atmosphere.

Consultation appointment with Dr Cain and staff was comfortable and very informative. The generous amount of time devoted to explaining treatment options was appreciated.

As usual, Bev provided an excellent cleaning.

Always a pleasure. Dr. Cain is a professional while being friendly and warm. The staff are great and I have never needed to wait.

I've had major work done and have always been pleased with the results. He can always fit me in, he is personable and professional.

Thank you! Always on time and receive excellent and knowledgable service. 🙂

Always very friendly and professional staff.

It has been the more pleasant experiences in a dentist office! I dread going like some others, but the staff have been exceptional With their care and conduct.

Very good service, friendly staff!

totally satisfied.

Great visit . Cleaning only. The staff are always very friendly and accommodating. I, and others, I am sure are pleased that Leo stops even for a minute or two, when he can, to see if everything is alright as it gives one a chance to ask any questions that may require another visit.

Best dentist ever!

It has been a long time since I had a filling. The experience was good.

Very easy procedure. Friendly staff.

major work done and no pain...Leo explains everything..very well...looking forward to having all my work done and completed....

Dr. Leo Cain is a very gentle Dentist. He is caring & I would recommend him to others.

All is good great service.

Overall It has been one of t my better experiences in a dentist chair. Very professional and courteous treatment. I felt well taken care of throughout my appointment.

Absolutely no problem!

Hi...would like to thank Leo,as he asked me to call him,for the quick appointment.Looking forward to getting my work done and completed..

This was Quinn's first time to the dentist and it was the best experience start to finish! I always hated the dentist until I started coming to Dr cains everyone is wonderful!

Dr Leo and his staff are really great- efficient and friendly.

Detailed description of the procedure, and careful professional care.

Service was great, dental surgery procedure was done quicker than I thought and information on follow-up care was clear and thorough. Post care appointments made for quick follow-up

I never seen Dr. Cain on this visit it was just a cleaning, but as always it was a pleasant experience.

Considering how much I do not look forward to going to any dentist I am always extremely impressed with Dr. Cain's professional manner and calming demeanor. Dr Cain is very understanding of anyone that is nervous about visiting the dentist and ensures that you have the best experience possible.

I felt comfortable and respected as a patient. A very professinal enviroment A+.:)

I was in for a periodic scaling and I received excellent care from Bev. Thank you.

Very fast. Good job.

I think Leo is in the top 10% of Dentists & Oral Surgeons nationally.

Excellent and friendly service!

Great service, great staff.

Always concerned for the patient!

Very professional and welcoming.

All the ladies working are efficient and friendly. When patients talk overlong with Dr. Cain, we all suffer for it -- both time and moneywise. He has always been very kind to me. Thank all of you.

Many of my friends cannot afford the cost, but I still recommend him.

Excellent, as usual 🙂

The service was excellent and the quality of work was perfect. Dr. Leo Cain and his staff should be the #1 choice in Fredericton.

Excellent service and excellent patient care

Always a pleasant experience

Great service as always, bright clean facilities, outgoing and friendly staff and great dentist.

Great service as always, bright clean facilities, outgoing and friendly staff and great dentist. My only piece of feedback is about the TV's. Great distraction and love having it do accomplish this while I am in the chair. That said, the news (for the most part) is not relaxing and can cause people to be tense. A neutral station or video of something calming would be ideal. I am sure you can't have people laughing at Ty Burrell's Phil Dunphy's antics on Modern Family or Sheldon's hilarious tirades on The Big Bang Theory but anything but the depressing and often disturbing news would be lovely.

Aawesome

Everyone is always attentive and thoughtful. I appreciate the care and attention to making my dental visits a positive experience. Thank you.

enough with the electronic reminders. please.

got email and text messages reminders. and now getting post visit junk mail. enough please.

The service is great. the electronic barrage is too much.

Our service is always first rate. Thanks, Judy Easley:)

Experienced, highly skilled, knowledgeable, empathetic, good social skills, good communication skills.

Great dentist and great staff they take you through every procedure a real pleasure

Great

I have very recently become Dr.Cain's patient and am most happy to have done so. I particularly appreciate the fact that he keeps me informed every step of the way. I feel a tremendous feeling of security in that he is so confident. I just trust that he is able to handle whatever comes his way.

Thanks to Brenda for getting me as soon as possible after I chipped my front tooth.

First class as always.

Great staff., awesome service as always.

Thanks!!

As usual, the service was excellent. And if you can say going to the dentist was enjoyable, then it was!!

Always satisfied with Dr Cain and his staff. They are very knowledgeable and through

It is always a very positive and pleasant experience at your office. The staff are all very curtious , professional and pleasant.I'd reccommend this Dentist office in a heartbeat.

Excellent, job well done, no issues.

it is aways good

First visit with Katie for a cleaning and she was great! I highly recommend her!

excellent emergency care!

DC

Great service as usual. A mix up on time to pick up my device - my fault for not writing it down.

As always having a root canal is something that I am completely terrified of, the experience was the best it could have been. I was talked through the entire thing and given breaks when I needed them.

Continue to be extremley impressed!

Excellent care!

Excellent as always. Friendly, knowledgable staff who always make the dental care experience as pleasant and painless as possible. I just wish the system was linked to BlueCross as it is with my optometrist, and with all the recent automation (appointment reminders and this survey), I'm surprised I still need to process that manually.

As always, the staff is very respectful and helpful.

Prompt,

Friendly.

Competent.

Pleasant as usual

Always pleasent staff.

Dr. Leo Cain and staff are "SIMPLY THE BEST"! Exemplary care.

I think Dr. Cain did an excellent job with my tooth extraction. I felt very little discomfort during the procedure, and except for the first day when the freezing was coming out, for which I used pain relievers, there has been very little pain or discomfort. I have not had to take any pain relievers since that first afternoon.

Staff is always friendly , they give you that personal touch that makes you feel very welcome .

My dentist is fantastic! Thanks!!

Dr Cain is professional, personable, caring, works rapidly, besides

being obliging and conscientious. I'm glad I decided a couple of

years ago to change dentists!

excellent . Always excellent!

Dr Cain is kind and attentive...allows a nervous patient like my self to relax and get the dental work done! Gone are my years of avoiding the dentist 🙂

Very little wait time, personnel are very nice and friendly, and Dr.Cain is friendly, personable and an excellent dentist. It was a near painless experience, completed in a super professional way!

Friendly, efficient, understanding and they take the time to talk to you.

Very professional. Impressed by the thought given to the "larger care" (e.g. infection prevention, pain management) picture.

Dr. Leo takes time to explain what he is doing, makes sure you are as comfortable as you can be and does good work.

Thanks for getting me in quickly.

Very good experience. Altho toooooo "freeking" expensive for an xray and a clean !!!

Katie did a fabulous job cleaning my teeth! Highly recommend her 🙂

What can i say. Going to the dentist can't always be fun but with Leo you know he is the best and will sincerely apologies when he hurts you.

Great. Last appointment of the day and treated like the first.

Wonderful knowledgeable dentist. Painless Parker has nothing on him.

Always friendly, professional and quality dentistry.

As usual, a good experience. Friendly staff, I got in at the scheduled appointment time (no waiting). The payment process was easy and my claim was e-filed to the insurance company before I left the office!

Wonderful! Wouldn't go anywhere else!

Walked through every step of the way, Dr Cain is a great teacher who keeps you in the know. Appreciate this knowledge. Great and friendly staff!

Acceptional- professional Felt very well informed before and during procedure. Left appointment with information and contact # if needed.

5 stars says it all

If you have to go to the dentist, this is the place to go.

Katie has a great personality. She has big shoes to fill! It has been a long time since my teeth were so sore the day after a cleaning. But my gums were already irritated. Would love to see her again!

Your staff is amazing, don't change that.

Just had surgery yesterday. No swelling or pain. Doesn't get much better than that!

Dr. Cain's dental services are first class. However. I think his charges are very high, especially for seniors.

It was good as usual! No complaints!

Very good service friendly and efficient.

Friendly and efficient service.

I have had numerous dentists in my 60+ years. I consider Dr. Cain to be the best.

On time, clear explanations, concern for my pain levels - all standard for this office and all good.

Dr. Cain is a great dentist. He is very professional and caring. He ensures that you are comfortable during the visit. All of his stag are great too. Jim McGuire

Very professional and friendly office.

Bev gave me a great cleaning. Thanks!

Al